Let our expert ratings help you quickly find out what the quality of your insurance policy is. GoSkippy is a fresh, independent insurance broker set up to bring you first class insurance at the most competitive prices. GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 477112). If this doesn't reach a conclusion you are happy with, contact the Financial Ombudsman Service. Check out and follow our socials for monthly competitions and service updates. They may be a few quid cheaper on their premiums, but they claw that money back through charges. They are separate entities with strong data control rules. Read what some of our 300,000 customers have to say. We pride ourselves on giving our customers top quality, five-star Defaqto* rated cover with a range of add-ons. Who underwrites Skippy? I took out this insurance for which I paid a large sum for the deposit, less than 2 weeks later you too another sum for the monthly installment, (dont understand the date as it was not agreed) anyhow. [2][7], At the time, the trio of Banks, Chase-Gardener and Gannon were also the three executive directors of Bristol-based Brightside Group and owned 72% of Southern Rock Insurance, growing the group out of Commercial Vehicle Direct which they co-founded in 2001. I will be not be renewing with them! Even admiral is cheaper than them and theyre usually around 1000 extra, even thats cheaper overall and waaay less stressful than this sorry excuse of a company. to receive an email from yourself stating you are cancelling this insurance and going to charge me for this is disgraceful. This has left such a poor impression of their attitude towards customers for me. So horrible insurance i changed asap i could. [15][16] By early 2014 Eldon had launched the Footprint brand to sell van and motorbike policies and Business Choice Direct for commercial insurance. Took out insurance with these and had to cancel due to car needing work my policy didnt even start for a week and still charged me. Will GoSkippy Insurance insure a modified car? on 11/05/2020. written by Help. Weve looked at the cover levels on offer from this top-rated provider, the pros and cons of the policy and the claim process involved. After many attempts to get the reason I was given a complaints email address by a Team Manager from GoSkippy and my emails were returned as not delivered 3 times. Photo of back of the car Updated my insurance to business yesterday for 101 and quickly realised Id made a mistake, rang up straight away to see if theres anything they could do in regards to a cooling off period or refund. I am hearing impaired and experienced many problems over the years by ignorant staff who were unwilling to communicate with me in a manner suitable to myself, which is my right under the Equality Act 2010. Our friendly website makes it easy for you to get cheap car insurance quotes online. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Can I get temporary car insurance with GoSkippy Insurance? We are sorry to hear of your recent dissatisfaction. A voluntary excess is normally an amount set by you when taking out a policy. AVOID GO SKIPPY AT ALL COSTS THEY ARE NOT INTERESTED IN HELPING THIRD PARTIES. Proof of earnings All sorted thank you. GoSkippy Insurance is a broker that works with a panel of insurance companies to offer car, van, motorbike, home and travel insurance. Our experts select and analyse between 30 and 100 features or benefits for every policy on the market. They then told me there would be no refund. service provider and read the information they can provide. Best insurance company. We take customer satisfaction very seriously and appreciate any feedback our customers provide to us to help us continuously improve our service going forward. *5-star Defaqto rating on Watford comprehensive policies only. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us and for the poor customer service from our staff. They asked me to get in writing confirmation that I had not made a claim in 2017, no other insurer has made this allegation How does this help small businesses?? GoSkippy knows insurance isnt always at the top of peoples to-do lists, so why should it be a hassle? Voice your opinion today and hear what 14,020 customers have already said. Who underwrites Skippy? You gave me no option to pay and additional premium. Finder.com Comparison UK Limited (company number: 10482489) is No claims discount GoSkippy is an insurance provider based in Bristol, it launched in 2013. Go Skippy Insurance Reviews - goskippy.com/car-insurance. Scam!!! You can call them, but you will be charged an admin fee if you are making any changes (50.00). been driving 25 years and this is the worst experience I have ever had with an insurance company! You can view and validate documents by using your online portal. Trust-no-one Paulmcdonald42 wrote: . Patterson's (repair garagethis company was the only decent one who helped me through the process) Data Protection ICO registration number: - somerset bridge insurance services, written by Now he is going to get charged 75 for THEM to cancel and insurance he believed he was going to stay with. Thank you, You will be charged, I was charged a massive amount when I cancelled my insurance through them, for things I never knew existed! Find out how we combat fake reviews. So stay away differ depending on when you cancel your policy. Will I have to pay outstanding monies because I signed the paper? What can I sayin the current climate every penny saved is a bonus. Further on down the line, the "Brokers" have now "advised" goskippy to cancel his insurance in 7 days. Please click here to access our help centre and find the best way to deal with any queries you have. As for their google reviews, they get their friends to put up good reviews! So i receive emails from Jack Ncamane in Go skippy telling me if i dont pay the debt will be transferred to my next company that i do insurance with.???????? before cancelling. I couldnt sort my insurance out online as it told me to phone them up within 5 minutes they had me sorted and on the road thank you so much and I would definitely recommend to anyone, Good insurance company used the a few times and they've been great, Lovely customer service, so polite and understanding. Insurance is a necessity, so we think it shouldnt cost an arm and a leg. [21] Subsequently, 174 employees were made redundant at the Newcastle and Bristol offices. - vavista These optional extras include: Any cover arranged through GoSkippy is likely to become invalid if any of the following arises: Check your policy for further details to confirm your cover is valid. [1] [2] Founded in 2007 the company is regulated by the Financial Conduct Authority (FCA). The fees reference number: 786446). Hi Matthew, thank you for your feedback. [13][14] By 2015 Eldon achieved a 284,000 profit on a revenue of 33.7m with income of 27.7m from Southern Rock and paying 27.5m to Rock Services. What can I do? It is only because of the COVID situation that the matter is not so bad as they are in a high risk group otherwise I do not know what we would have done, with the car now being stuck in the drive. RickyWebber69 If you choose to pay by Direct Debit we will charge a Direct Debit set up fee. Im now getting inundated with conn phone calls and emails and stuck waiting for a new bank card! I contacted Direct Line my insurer in 2017 and they confirmed someone had bumped into my parked car, admitted liability and their insurer had settled in full, saying they could not understand Go Skippy, after sending this confirmation from Direct Line Go Skippy then said I still had to pay another 135 despite previously saying if I got the confirmation I wouldn't. on 02/10/2018, No helpfull staff, stayed hours on the phone. Hi Donna, Thank you for your recent feedback. Its vital that you let your insurer know about an incident as soon as possible, even if its not your fault. I have been told it is because it is to do with new criteria rules amended by the new insurers. written by It depends what you mean by cheated really. Upon request, the monetary amount of any such fee will be disclosed to you prior to you purchasing/renewing the policy. We may receive compensation from our partners for placement of their products or services. Sergioy1993 my grandson purchased motor cycle insurance from you last pm you asked to see a copy of his driving license but he is having trouble emailing it to you. Have been insured with Go Skippy for 18 months, received notification this week that they are cancelling my policy as the underwriter has deemed my new address to high risk, I moved 4 months ago, only now seems to be an issue. Created in collaboration with eToro, Over half of Brits plan to make a New Years resolution in 2023, Level 2, 20 St Thomas St, We make it easy for you to get a car insurance quote that covers electric and hybrid vehicles, searching our panel of insurers to bring you a competitive quote. I called to ensure I had filled everything in correctly and the lady was super patient and thorough. Markets have taken a hit in 2022. Please note some insurers also apply cancellation fees and charges - please ensure you review your policy wording mjMoore88 For the love of god Ive never come across people who cannot answer simple questions. Keep in mind I was happily paid my premiums each month earning no claims bonus and moved into an automatic renewal. GoSkippy is owned and administered by Eldon Insurance Services. Companies can ask for reviews via automatic invitations. Liz Edwards has been a consumer writer and editor for more than 20 years, spending most of this time at the testing and rating publisher Which?. I changed the reg on my car and when I called, they wanted to charge me 50 just to change the reg. [2][14] If you are responsible for causing an accident, youll be protected for damage to third party vehicles or property. Nobody helped me, peomised call back from manager, but didnt recieved any call back . Please take reasonable care to answer all questions honestly and accurately as any incorrect information could jeopardise a claim, change your premium or result in your policy being cancelled or declared void. I wish I could put 0 stars. Andy Wigmore was also a director at the time (December 2015 until April 2018). Check out what 12,646 people have written so far, and share your own experience. [19] According to Banks Eldons's profits leapt to 16.7m for the first half of 2017, saying that the company's business had been transformed by the same AI technology used in the Brexit campaign. Who do I turn to for help when I have been cheated by goskippy.com? Please click here to access our help centre and find the best way to deal with any queries you have. Please can you email reviews@goskippy.com with your postcode and vehicle registration so we can locate your policy and assist you further. Hi Emma, thank you for your feedback. Insurance underwriters asses the risk of insuring a home, car or driver. [23], During 2017 Eldon moved its offices in Newcastle into larger premises. Tried to charge me double when I wanted to change to a less powerful car then ended up cancelling my policy Im now with a different company who treat me with respect I have family members who say the same they wont renew with them again. [14][19] At the same time Southern Rock posted a loss of 32m in 2016, the fifth of seven years since 2010 it has made multimillion-pound losses on its core underwriting business and its solvency ratio dropped from 135% (2015) to 103% in 2016. may also receive compensation if you click on certain links posted on Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. unsure you should get independent advice before you apply for any I changed my number plate - 50 charge. I had a problem paying on line. written by SerenityMcLeod107 on 23/01/2023. on 22/05/2020. You do not provide the correct documents to support your application. I explained I never made a claim, they alleged I was on the list of insurers as having made a no-fault claim. Renewed my policy paid full amount upfront but yet several months later had fines through the post from Dvla and several other anpr as having a uninsured vehicle!! We also run through some helpful rules of thumb for any investor. | Read 2,121-2,140 Reviews out of 13,808. [20] The following month Eldon sent call centre workers home while it trailed moving their work to South Africa, stating that it was "entering into a period of consultation with up to 200 members of staff across the business". Having completed my on line application, I omitted the SP30 A HUMAN ERROR, if I was attempting to do something dishonest I would have not declared my previous claim.. would I not??? SerenityMcLeod107 We are sorry to hear of your recent dissatisfaction. GoSkippy is a UK insurance broker offering car, bike, van and home insurance. by. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket. Your insurance excess is the amount of money you have to pay towards a claim. Please click here to access our help centre and find the best way to deal with any queries you have. To calculate the top 5's we take the following factors into account: Go Skippy Insurance Reviews - goskippy.com/car-insurance - Ask a question now, The worse insurance company to deal with , HORRENDOUS CHARGES - CANCELLING POLICY - VAN INSURANCE, One Call Car Insurance Reviews - onecallinsurance.co.uk, Dial Direct Insurance Reviews - dialdirect.co.uk, Budget Insurance Reviews - budgetinsurance.com, Geoffrey Insurance Car Insurance - www.geoffreyinsurance.com, Probus Insurance - www.probusinsurance.com, UK Car Insurance: Absolutely everything you need to know, Swiftcover Car Insurance Reviews - swiftcover.com, Diamond Car Insurance Reviews - diamond.co.uk. No. Were always striving to make things easier for our customers, so you can get on with your day. A fresh insurance broker here to bring you first class insurance at competitive prices. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. Do you agree with GoSkippy Insurance's 4-star rating? 228McCracken will hopefully give you some great answers that you find useful. It's all my brothers detail but with her name as the added driver to comprehensive insurance. AVOID AVOID AVOID AVOID, written by Can my wife drive the other car or do i have to put her on as a named driver? Easy peasy to do tryed all others go Skippy by far easier to understand as I'm over 60 thank you. 2023 Trustpilot A/S. Professional Services. GoSkippy Insurance does offer some optional extras to provide you with more protection in certain areas. ","anchorName":"#what-is-the-claims-process-for-goskippy"},{"label":"GoSkippy car insurance customer reviews","anchorName":"#goskippy-car-insurance-customer-reviews"},{"label":"Pros and cons for GoSkippy car insurance","anchorName":"#pros-and-cons-for-goskippy-car-insurance"},{"label":"Verdict","anchorName":"#verdict"},{"label":"Frequently asked questions","anchorName":"#frequently-asked-questions"}]}, The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the marketyet. Them wanting the outstanding payments as a bulk payment otherwise it can affect your credit rating, your brother's insurance will be cancelled and it could affect him getting quotes for a new insurance. I sold my car. Could it be the lack of training on your behalf, it is your staff are on a commission structure or is it because your staff are not based within the UK for the majority and are reading from a script. Registered in England and Wales (No. [14] Rock Holdings Ltd, another holding company based on the Isle of Man, is the parent of both Rock Services and Southern Rock Holdings. Thank you. Only the insurance policies GoSkippy Insurance sources and arranges with its affiliate Southern Rock are 5-star Defaqto rated. differ depending on when you cancel your policy. AlexEs I have had no claim for over 20 years but a week after the cover started they sent a request saying I had to pay another 125 because I did not declare a claim. We use dedicated people and clever technology to safeguard our platform. nmatthe2 Absolutely not! [18][19] Brightside and Southern Rock reached an undisclosed out of court settlement in May 2015 bringing to a close their disputes relating to intellectual property, breaches of trading agreements and breaches of terms of business agreements. [4][16], Last edited on 26 February 2022, at 01:56, "Newcastle Insurance firm sees its turnover soar to 47.3m", "Revenue jumps at UKIP donor Arron Banks insurance business Eldon", "Insurance firm creates almost 200 jobs in two years", "Hastings Direct appoints new managing director for insurer services", "Ukip's 1m donor Arron Banks is accused of conspiracy by his old company", "Independent insurance broker expands Bristol business", "Brightside Group PLC: Change in Substantial Shareholdings and Director Dealings 12th February 2013", "Southern Rock denies 'conspiracy' to damage Brightside", "Eldon Insurance Services Limited - Full accounts", "How the businesses of Brexit campaigner 'King' Arron Banks overlap", "Ex-UKIP donor Arron Banks in Rochester by-election expenses row", "Eldon Insurance Services Limited - Amended group of companies' accounts", "Insurance losses sharpen focus on finances of Arron Banks", "Brightside and Southern Rock settle legal battle out of court", "Up to 200 jobs at risk at Eldon Insurance Services", "Arron Banks' Eldon launches Somerset Bridge MGA", "About Us - Business Choice Direct Insurance Services", "Arron Banks to float Eldon next year for 250m - Insurance Post", "Leave.EU, Arron Banks and new questions about referendum funding", "Arron Banks staff worked on Brexit campaign, MPs told", "Shameless millionaire behind Brexit campaign uses Grenfell Tower fire picture to flog insurance", "Arron Banks's firm and Leave.EU fined 135,000 over data live", "Somerset Bridge Insurance Services Limited", "Ukip donor Arron Banks shows tax cheque sent to HMRC for 1.86m", https://en.wikipedia.org/w/index.php?title=Eldon_Insurance&oldid=1074035362, This page was last edited on 26 February 2022, at 01:56. Up to 100,000 Legal Expenses Cover. It was recorded wrong and just complicated things and till now I suffer from their bad decisions. now! I have just been on the phone with an Agent at Go Skippy. Find out how we combat fake reviews. differ depending on when you cancel your policy. Had to pay 154 as a cancellation fee as they cancelled my policy without any proper notice other than a small email which ended up in my junk and Id not been insured by the company for a month yet. We also charge a fee if your policy is cancelled. All fees charged are as follows: The worst decision I ever made was signing up with this company! You can view and validate documents by using your online portal. Registered office: Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ written by It came to 450, paid 1 monthly installment then next month of 45 but the payments are direct debit coming out of my account as friend don't have bank account. finder.com is an independent comparison platform and information service The prices are always worth it and customer service is excellent. I paid monthly and I was wondering if it possible not to pay anymore for the two months left. Get a car quote Customer help 84% Of reviewers recommend GoSkippy 24/7 UK Based claims support 90 secs How often a policy is sold with GoSkippy It's simple. Once we've checked over your question we will put it live on the site and our strong community of experts Your insurer wont pay out for a claim that costs less than this amount. Quoted 350 for the year.. then hit with a 50 admin fee and a 50 direct debit set up fee..guess they are 2 different types of admin! We have an easy to complete form which captures all the required information available here, or you can email our cancellations team at Cancellations@goskippy.com. Thank you. My first attempt at payment failed as your site timed it out. A compulsory excess amount might vary depending on the age of your car and your driving experience. My first car engine blew up after 2 weeks explained this to them and got exactly the same model and year but told it would cost another admin fee of 35 to change the reg number now paying 50 a month instead of the 29 I thought I would be payingcant cancel otherwise there will be even more cancellation fees and admin fees to pay..probably be charged an admin fee if they reply to this review! Cancelled before the 21 days were up and got it for 349 from Vavista, paid the 75 cancellation fee and then got trhretened, bullied and bombarded with legal letters to pay 180 extra, disgusting bully boy outfit who are unprofessional and con artists, paid it to get rid of them and still better off, never again! on 25/10/2022. Hi, Thank you for your recent feedback. We charge a fee at policy outset and a fee to administer any changes to your policy. I was fully comprehensive yet they refused to look at my car, repair my car, offer a courtesy car,or even allow me to claim through my policy. I have noticed no money has come out of my bank account for this months bill. VAT number: 259751759. Travel Insurance by Go Skippy is administered by Just Travel Cover. I did a price comparison on moneysupermarket and Go Skippy offered the "cheapest" quote. We are a credit broker and not a lender and I will NEVER use your organisation again and will at every opportunity make people aware of this. Monday - Thursday 9am-6pm, Friday 9am - 5.30pm, Sat 9am - 1pm. though I tried several times.Only when I started from a different quote, with a different reference number, was I able to complete my purchase. You should call the GoSkippy Insurance claims line on 0344 840 9503 to report a claim. Insurance underwriters determine if the contract is profitable for the insurer. Company Type For Profit. Its like they are trying to get me to cancel my insurance with them so they can charge me massively overpriced cancellation charges! We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. Took 300 pound only to cancel my policy a week later due to a discrepancy with a document. Youll get the same level of cover as third party but this will also provide protection against any fire damage or theft of your car. ","anchorName":"#what-is-my-excess"},{"label":"What is the claims process for GoSkippy? Contact Email talk2us@goskippy.com. Thank you. Up to 150 Personal Belongings Cover. written by Michael Lee became a director shortly after and was the managing director in 2009, when said that the company had a staff of 160 and customer base of 250,000. Having got back and informing the Team Manager of the above he said he had given me the wrong complaints address ?. [3] I guess i am a joke then? Before posting your question please check to see that it has not already been asked. seems like Im not the only one who had this experience. [5] In 2010 the company website identified it as a Newcastle-based provider of motor claims management services on behalf of Southern Rock Insurance. This is because of data protection. Over 350,000 people already trust us with their car insurance because were affordable and reliable. Full Log book Do you agree with GoSkippy Insurance's TrustScore? We also ensure all reviews are published without moderation. written by You change your car during the policy term to a car that the insurer cannot cover. We are a UK based insurance broker, set up to bring you great insurance at the most competitive prices. The payment went through ok with no extra charges. And vice versa. PROVIDENT INSURANCE whom my new care is insured through were amazing at changing this with a charge for premium and a small admin feel unlike yours. Ticked all the boxes and came out at as excellent value for money. Contact Us. Policy covers everything I required, and the add-ons are very fairly priced too. Updated my details - 50 charge. 3.6K Posts. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. She told me not to worry, I'm not signing it to say I took the loan for my friend I found this rather strange. GoSkippy acts a bit like a broker, in that it works with a panel of different car insurers to find you the best policy for you. | Read 14,141-14,160 Reviews out of 14,212 371Black Photo of front of the car They can be contacted by post at the following address: GoSkippy Insurance, Lysander House, Catbrain Lane, Cribbs Causeway, Bristol BS10 7TQ. After several years with this company who have traded under GoSkippy, Somerset Bridge Insurance, Eldon Insurance etc.etc. Liz loves to cut through waffle to give consumers the info they really need to make a good decision. Hi, thank you for your feedback. Here are 8 tips for writing great reviews. In the end I had to get the financial ombusman involved and go and see lawyers and representatives to get advice on getting my car fixed and who was liable to fix it. Banks was replaced as a director by his Hong Kong-based brother Johnathan. Absolute ludicrous. on 21/02/2020, I absolutely agree with the reviews here. We use dedicated people and clever technology to safeguard our platform. The Medicare buying decision is mandatory, occurring annually for most people in the US age 65 and older. With just a month to go before my insurance runs out, I phoned them to say I would not be renewing, was asked why, and I told them I have sold my bike. Then to top it off after trying to make a payment over the phone my bank blocked my card because to cut costs goskippy use Nigerian call centres! Storiesfrom them, calls being cut off when they feel like it.
